Shipping policy

Shipping Policy Wake Up Skincare

At Wake Up Skincare, we aim to deliver your self-care essentials quickly, safely, and with complete transparency. Please review our standard shipping guidelines below.

Order Processing Time

-All orders are processed within 1–2 business days.

-Orders placed on weekends or public holidays will be processed on the next business day.

-During high-volume periods (sales, festivals, launches), processing may take slightly longer.

Shipping Timelines

Domestic Shipping (India):

-Standard Delivery: 4–7 business days

-Metro Cities: 3–5 business days

-Non-Metro / Remote Areas: 6–9 business days

Note: Delivery times may vary based on courier availability, weather conditions, or unforeseen delays.

Shipping Charges

-Free shipping on prepaid orders above ₹500.

-A flat rate of ₹99 applies to orders below the minimum free-shipping value.

-COD charges (if applicable): ₹99.

Order Tracking

-Once your order is shipped, you will receive an email/SMS with your tracking ID and courier partner details.

-You can track your order anytime using the link shared.

Incorrect Address / Failed Delivery

Wake Up Skincare is not responsible for:

-Incorrect or incomplete shipping addresses entered by the customer.

-Failed delivery attempts due to unavailability at the provided address.

If the order is returned to us due to these reasons, reshipping charges may apply.

Damaged, Missing, or Wrong Items

If you receive:

-A damaged product

-An incorrect item

-Missing items

Please contact us within 48 hours of delivery at customercare@wakeupskincare.com with photos/videos of the package. We’ll help resolve the issue promptly.

International Shipping

(Currently unavailable)
If available, shipping charges & timelines will be displayed at checkout.

Need Help?

For any shipping-related queries, reach out to us at customercare@wakeupskincare.com or 855-807-8000.
We’re here to make your wake-up moment smooth and stress-free.